Home Chiedi a Me
A digital assistant, face to face with your customer.
Chiedi a Me is the variant for touch displays. The visitor looks for what they need and gets an answer from your own content, without having to stop anyone.
The unified control panel for the totems: real-time updates, remote commands across the fleet and a click log. In the foreground, the click dashboard with the trend over the last thirty days.
Editor
Compose the pages and see the result on screen
The editor works in blocks: heading, text, images and video are stacked one above the other, and you see where they will land on the totem. Whoever updates the content does not need to know how to lay out a page.
- Block editor type «/» and choose what to insert.
- Draft and publishing save, review and publish when you decide.
- Featured image to give the screen a cover.
- Page templates to keep the screens consistent with one another.
Search
Weighted search: the right answer even from the wrong query
The totem does not look for an exact match. Every result is given a weight according to how well it really answers the question: the list is ordered accordingly, or the way you decide.
- Relevance, not exact matching whoever is searching is guided to the result.
- Ordered results by how well they answer the query, or however you prefer.
- Search across your own content the content you have entered.
A sample view of the interface: the weight shows how well each result answers the question.
Digital avatars
An interactive assistant with a voice, trained on your own context
The digital avatar answers from the content you have uploaded: your catalogue, your services, your rules. A company concierge that turns its hand to anything.
- Trained on your content it only talks about your business.
- Conversation at the totem for those who would rather ask than search.
- The same content base that feeds search and screens alike.
Surveys
Data is precious: ask for an opinion and say thank you with a voucher on a ticket
The totem does not only answer: it asks. The survey is easy to build in the app, you try it in preview and publish it on the kiosk. Where fitted, whoever answers receives a reward ticket, printed on the spot.
- Drag & drop editor required questions and conditional logic.
- Publishing preview try the survey and see it as the visitor will.
- Answers collected per survey with CSV export for the final analysis.
The results of your surveys, row by row
Every answer arrives with a date and time. You pick the survey, view the list and export it as CSV, ready to analyse and take into your meeting.
The reward
The ticket is printed by the thermal printer
Where it is fitted, a thermal printer is connected to the totem: as soon as the survey is finished the visitor collects their ticket.
MY DISPLAY
Thank you for your answer
DISCOUNT VOUCHER
Collect the ticket at the till.
Terms set together with the survey.
An illustration of the ticket: content and terms are set with the survey.
Remote control
See what the totem is showing right now
Connected kiosks send the web app a screenshot of what they are displaying at that moment. If something is wrong, you reload or reboot from wherever you are, without sending anyone on site.
- Real-time screenshot of the kiosk screen, with the time of the last upload.
- Remote reload to make the home screen reload.
- Remote reboot when the device needs restarting.
- Every kiosk identified by name, so you always know which one you are acting on.
Architecture
A cloud native platform, the same one behind MY DISPLAY
Chiedi a Me runs on the same infrastructure as MY DISPLAY.
Pricing
Three levels, depending on how much you let the totem say
The touch screen, the editor and remote control are always there. What changes is the modules you switch on above them.
Touch
The totem that answers: content, search and remote control.
On quotationRental or lease, for a recurring fee
- Block-based content editor
- Weighted search across your content
- Real-time screenshot, reload and reboot
- Click statistics with CSV export
Touch + Surveys
For those who also want to gather opinions and thank the people who answer.
On quotationRental or lease, for a recurring fee
- Everything in Touch
- Survey builder with preview and logic
- Results by date with CSV export
- Reward ticket from a thermal printer
Touch + Avatar
For those who want someone to talk to, trained on their own content.
On quotationRental or lease, for a recurring fee
- Everything in Touch
- Digital avatars trained on your own context
- The same content base as search and screens
- Dedicated activation, agreed with the sales team
The fee depends on the number of totems, the modules activated and the formula you choose. The thermal printer for the tickets is added where required. Amounts are not published: we set them out in a quotation for your own configuration.
Let us try Chiedi a Me on your own content
Bring us your catalogue or your information: we will show you how the totem will look to your visitors.
Request a demo